Refund policy

Return Policy

All sales are final. We do not accept refunds, exchanges, or cancellations.

If your order arrives damaged or defective, please contact us within 3 of delivery with photos, and we will work with you to resolve the issue.

How to Report a Damaged or Defective Item

While we do not accept returns, we want to ensure you receive items in perfect condition. If your order arrives damaged or defective, please follow these steps:

1. Contact Us Promptly: Please submit a form.

2. Provide Order Details: Include your order number, item name, and a description of the issue.

3. Include Photos: Attach clear photos showing the damage or defect.

4. Resolution: Our team will review your request and offer a replacement, store credit, or another solution as appropriate.

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.